There are two types of information collected when you visit our website: public information and personal information.Public information - such as IP address, domain type, browser version, service provider – is recorded during each visitor’s use of our site. This information helps us to know our customers better so we can serve you more efficiently. For example, public information will tell us how frequently our visitors browse a particular page, and we, in turn, use these trends to help us decide what items you would like to see included in our sales.
Private information – When you sign up for an account with Olliix or when you place an order with us, we ask you for information including, but not limited to your name, address, phone number, and credit card number. This information is used to service your request, deliver your product, and answer your inquiries and process returns. Most people are not concerned as much with how JLAHome/Olliix uses the information, but more so with if/when/why your personal information will be shared with third parties. JLAHome will share your personal information only with those parties who need the information in order to help us serve you by performing their various functions. These third parties may include our printer, mailing house, shipping company, survey firm, database administrators, etc. We may also disclose your personal information when we deem it appropriate to comply with the law. Finally, if JLAHome were ever merged or purchased by another entity, we would share our customer information with this business entity as well as retaining a copy for our records as well.
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Allow me to introduce myself; I’m Jim Telleysh, the newly appointed Senior Vice President of Sales for Olliix/JLA Home. I’d like to thank you for your continued support of the Olliix/JLA Home brand. We value your partnership and plan to grow our relationship through great product coupled with exceptional service.
Please note that we have experienced increases in material and labor costs compounding over the last years. We have worked diligently to reduce costs and create efficiencies in our factories in an effort to offset the rising costs, but we can no longer sustain pressures to our margins. Therefore it has become necessary for a price increase on a number of items within our line. Effective October 11, 2018 we will increase prices on average from 5-9%.
In an effort to maintain the same strong price points that you have become accustomed to with the Olliix line, we do have some very exciting news! We will be reducing the LTL freight rates by 5% on only LTL shipments. We have worked with our carriers negotiating better rates coming out of our bi-coastal distribution centers; California and Georgia. In addition, we have invested in two major (1,000,000+ square feet) Savannah, Georgia distribution centers. We anticipate faster turnaround times and major efficiency gains as we optimize these facilities in 2019. This is a major transition that should benefit our customers significantly. We will undoubtedly experience some growing pains during this transition. We appreciate your patience and partnership as we take this important next step forward with our company’s growth.
The LTL freight reduction will be effective October 11, 2018. To take advantage of these guaranteed lower freight rates please note that orders must meet our minimum order requirement of $2000.00. Orders less than $2000 will be subject to higher LTL freight rates.
As you know, our current US administration has imposed tariffs on imported goods from China. Furniture is included on the most recent list with a 10% tariff going into effect September 24th. We will hold off addressing the impact of this tariff with any additional price increases at this time and follow developments closely over the next several months. A jump up to a 25% tariff is currently scheduled for January 1, 2019. If this proceeds as scheduled, we will be forced to increase prices in the range of 10% to 20% on China furniture imports beginning in January 2019.
Thank you again for your business. We look forward to see you at the upcoming High Point Furniture Market.
Sr. Vice President Sales